How can we help?

Look through the common questions first; if your answer is not there, write to us and we will reply by e-mail.

  1. 1Common questions
  2. 2Write to us
  3. 3Reply by e-mail

Account

How do I sign in?

In the app, with a one-time code sent to your e-mail, with Google or with Apple. Never share the code; we will never ask for it.

My sign-in code did not arrive.

Wait a few minutes and check your spam folder. If it is still missing, ask the app for a new code; if you ask too often you will need to wait a little.

How do I delete my account?

In the app, My account › Delete account. The account locks at once; sign in with the same e-mail within 30 days and it comes back, after 30 days your data is deleted for good.

Can I download my data?

Yes. In the app, My account › Download my data gives you a copy of your account’s data. We suggest downloading it before you delete.

Tracker

Which editors are supported?

The VS Code family (VS Code, Cursor, Windsurf, VSCodium) and JetBrains IDEs. Commit Kingdom Desktop finds your installed editors and adds the extension in one click.

What data is sent?

Only when and in which language you code, how many lines changed, your editor and how much was AI-assisted. Your code, file names and project names never leave your computer. Raw records are deleted after 30 days.

Can I use it on more than one computer?

Yes. Install Commit Kingdom Desktop on each computer; each shows up separately in your account. The same minute is never counted twice.

Does it work alongside WakaTime?

Yes. Commit Kingdom Tracker is a separate extension with its own files; WakaTime keeps working as it is.

How do I remove it?

Sign out in Commit Kingdom Desktop or remove the computer from the Code Tower in the app; its key stops working at once. Then uninstall the app and the extension as usual.

Kingdom Plus and payment

Where do I get Kingdom Plus?

Inside the app, through Google Play or the App Store. There is no purchase on the web or in Commit Kingdom Desktop; the perks belong to your account, so they work everywhere.

How do I cancel?

In the subscription settings of the store you bought it from. Plus stays on until the end of the period.

I paid but Plus did not turn on.

Use “Restore purchases” on the Plus screen in the app to check your store subscription again. If it still does not turn on, write to us below; your store order number helps us a lot.

Is there a free trial?

The yearly plan gives first-time subscribers a 7-day free trial. Cancel before it ends and you are not charged.

The game

Can other players raid my tower?

Yes, but there is a new-player shield and protection after a raid. Towers, rooms, items, troops, energy and XP are never lost; only a limited share of unprotected gold can be taken.

How is AI-assisted code counted?

The Tracker shows human and AI-assisted time apart, working out the AI share locally from your tools’ logs. An AI-assisted minute earns rewards at half weight, for balance.

What about cheating?

An editor left open earns nothing, daily rewards have a cap and the same minute is never counted twice. Suspicious days are reviewed, and rewards wait meanwhile.

Did not find your answer?

Write to us; your message goes straight to the team.

Your kingdom opens on 1 January

Commit Kingdom launches on Android, iOS and the web on 1 January 2027. Install the Tracker now, so your code powers your kingdom from day one.